Justin Olanin

December 2018

Reading Area Community College; Reading, PA
Assoicates Degree (A.A.S) in Information Technology

1998 -2000

Reading-Muhlenberg Career & Technology Center; Reading, PA
Completion of Computer Technology program

2006 - 2018

R.M. Palmer Company
Assistant Line Technician
Contributed to all phases of the team-oriented production process; including is the operation of automated production equipment, primary diagnosis of machinery failures, aiding in preventative maintenance, sanitation of all related equipment, and production monitoring/reporting to management.

• Concurrently controlled food production line, raw materials & finished product inventory, and machine operators.
• Monitored and ensured a high level of sanitation by ensuring that GMP standards and HACCP plans were in place and followed.
• Provided strategic planning to the technical services team for the long-term goal of developing and achieving SQF certification for the production line.

2005 - 2006

KVP, Inc.
Primary support to the IT Director
As the assistant to the IT Director for the Reading branch of a global company; I assisted in the maintenance of the IT infrastructure including business and production systems, networks, firewalls, physical servers, and disaster recovery for both internal and remote users.

• Performed daily hands-on and remote troubleshooting to quickly resolve software issues locally and remotely.
• Proactively monitored network status/performance to perform issue investigations before downtime would occur.
• Provided off-hours support for both internal and remote users.
• Maintained an audit of software licensing and needs to ensure a cost effective budget and compliance.
• Supported the IT infrastructure including business and production systems, networks, firewalls, physical servers, and disaster recovery.

2000 - 2005

RAM Motors and Controls (Leesport, PA)
Computer Systems Administrator
As the systems administrator of a growing company with 5 remote branches in PA and MD; I effectively supported the operation of the company’s computer system and network while working with management to provide a cost-effective budget for hardware/software purchasing.

• Migrated an in-house internal web/Exchange server to a hosted service to reduce operating costs and improve security.
• Reduced travel costs for field service techs by implementing an application server to allow remote upload of a serial-port data logger off-site.
• Increased network reliability by reorganizing server-room network cables and implementing cable management organization.
• Responded to user’s requests for new and enhanced information technology
• Effectively supported 5 remote branches in PA and MD in person and remotely.

1999 - 2000

Keystone Software Solutions (West Reading, PA)
Internet web designer / computer technician
As the information technology specialist for a small business in West Reading; I designed and implemented a website for the company to give the business an online presence while maintaining the software, hardware, and network on the company’s personal computers.

• Develop and maintain a responsive website for the company.
• Perform installation, configuration, troubleshooting and security of in-house computer hardware and software.

Technical Knowledge

• Windows-based desktop and server operating systems
• Desktop and server hardware
• Linux Operating System
• Documentation
• Networking Technologies
• SQL database administration
• Website design and maintance
• Adobe family of products
• Help desk support