John Smith

Justin Olanin



Seasoned IT professional with a degree in information technology and CompTIA A+ certification. Seeking to leverage education and IT experience to solve information systems issues. Thrives in the ever-changing technology environment and is focused on seeing customer issues through to completion. I am looking for a position in a firm to utilize my immense experience and knowledge in the field of Information Technology.


December 2018

Reading Area Community College; Reading, PA
Assoicates Degree (A.A.S) in Information Technology

1998 -2000

Reading-Muhlenberg Career & Technology Center; Reading, PA
Completion of Computer Technology program


2006 - 2018

R.M. Palmer Company
Assistant Line Technician
Contributed to all phases of the team-oriented production process; including is the operation of automated production equipment, primary diagnosis of machinery failures, aiding in preventative maintenance, sanitation of all related equipment, and production monitoring/reporting to management.

  • Concurrently controlled food production line, raw materials & finished product inventory, and machine operators.
  • Monitored and ensured a high level of sanitation by ensuring that GMP standards and HACCP plans were in place and followed.
  • Provided strategic planning to the technical services team for the long-term goal of developing and achieving SQF certification for the production line.

2005 - 2006

KVP, Inc.
Primary support to the IT Director
As the assistant to the IT Director for the Reading branch of a global company; I assisted in the maintenance of the IT infrastructure including business and production systems, networks, firewalls, physical servers, and disaster recovery for both internal and remote users.

  • Performed daily hands-on and remote troubleshooting to quickly resolve software issues locally and remotely.
  • Proactively monitored network status/performance to perform issue investigations before downtime would occur.
  • Provided off-hours support for both internal and remote users.
  • Maintained an audit of software licensing and needs to ensure a cost effective budget and compliance.
  • Supported the IT infrastructure including business and production systems, networks, firewalls, physical servers, and disaster recovery.

2000 - 2005

RAM Motors and Controls (Leesport, PA)
Computer Systems Administrator
As the systems administrator of a growing company with 5 remote branches in PA and MD; I effectively supported the operation of the company’s computer system and network while working with management to provide a cost-effective budget for hardware/software purchasing.

  • Migrated an in-house internal web/Exchange server to a hosted service to reduce operating costs and improve security.
  • Reduced travel costs for field service techs by implementing an application server to allow remote upload of a serial-port data logger off-site.
  • Increased network reliability by reorganizing server-room network cables and implementing cable management organization.
  • Responded to user’s requests for new and enhanced information technology
  • Effectively supported 5 remote branches in PA and MD in person and remotely.

1999 - 2000

Keystone Software Solutions (West Reading, PA)
Internet web designer / computer technician
As the information technology specialist for a small business in West Reading; I designed and implemented a website for the company to give the business an online presence while maintaining the software, hardware, and network on the company’s personal computers.

  • Develop and maintain a responsive website for the company.
  • Perform installation, configuration, troubleshooting and security of in-house computer hardware and software.


  • CompTIA A+ Certification

  • Outstanding senior of the year award from the Reading-Muhlenberg Career & Technology Center - class of 2000

    First Place Web Page Designs - 1999 Pennsylvania High School Computer Fair - Berks County IU


    Continuous problem solving and education has provided me with a wide-range of computer skills. I firmly believe that there is no task that is too hard to accomplish.

    Technical Knowledge

    • Windows-based desktop and server operating systems
    • Desktop and server hardware
    • Linux Operating System
    • Documentation
    • Networking Technologies
    • SQL database administration
    • Website design and maintance
    • Adobe family of products
    • Help desk support
    Go to Top